About the core team


Katherine Heaton

Account Director

Katherine has over fifteen years’ experience of managing accounts and projects, of all sizes and of varying degrees of complexity, across a variety of channels including advertising, press, events and digital. At Johnson Banks Katherine manages all key projects, ensuring that they’re completed on time and to budget, and is the key contact for most clients. In five years at Johnson Banks she has managed complex projects for the EBRD, Unicef UK, DEC, Action Against Hunger, Bill & Melinda Gates Foundation, the University of Cambridge, Action for Children and Mozilla.

Before joining Johnson Banks Katherine was the lead design commissioning client for the UK Government's architectural design advisory organisation, CABE. She managed teams and agencies, including Johnson Banks, working on hundreds of publications, events, websites and campaigns, and the development and application of the organisation’s brand over a nine-year period.

Katherine has a first-class BSc Honours in Management and Marketing from the University of Manchester and an MA in Literature and Visual Culture from the University of Sussex.

In her spare time she runs one of North London’s most competitive pub quiz teams, and goes on very long hikes in far flung places.


Julia Woollams 

Design Director

Julia has over fifteen years of client-facing experience, and has overseen projects both locally and overseas. These include Sendai Observatory (Japan), Think London, Anthony Nolan, Save the Children, Parc de la Villette (Paris), King’s College London, Brighton Dome and Brighton Festival, the EBRD, Science Museum, University of Cambridge, Unicef UK, the V&A and Mozilla.

Julia has been a regular contributor to the ‘Thought for the week’ blog, and is a guest lecturer on several design courses including Central Saint Martins, Chelsea College of the Arts and Derby University. She is a D&AD awarded member, is regularly involved with their educational programmes and has judged both the student and professional awards.

Before joining Johnson Banks Julia worked for the education team at BBC Worldwide. She has a first-class BA Honours Graphic Design degree from Central Saint Martins.

In her spare time Julia reviews Croydon’s haunts for her popular cultural blog about her hometown, and can be found at front of the crowd at indie gigs photographing her partner's band.  

Emma Hickey

Senior Designer

Emma spent four years working at one of New Zealand’s leading agencies, Alt Group, before moving to London in 2015.

Her major clients in New Zealand included Silo Theatre, New Zealand Opera, Auckland Council, Auckland Writers Festival and Fisher & Paykel. The work that she did at Alt Group collected several major awards, including recognition from the Red Dot Awards, D&AD and the Art Directors Club. She graduated with first-class honours in Visual Communications from Massey University in Wellington.

In her time at Johnson Banks she has worked on King’s College London and Mozilla, but her principal role has been as lead designer on a major rebrand of Action for Children, one of the UK’s biggest, yet most misunderstood, children’s organisations. This project has entailed hundreds of different applications over a 12-month period.

In her spare time Emma trains for marathons and dreams of the food (and weather) back home.


Leanne Kitchen

Middleweight Designer

Leanne graduated with a first in Graphic Design from the University of Lincoln. She spent a three-month internship at Johnson Banks, before moving to Manchester based design agency, True North.

Here she worked on a large variety of projects for clients such as the Wellcome Collection, Wellcome Trust, Royal Mail, Jersey Post, National Trust and the Imperial War Museum Duxford. Several projects were recognised at D&AD, the Design Week Awards and in Creative Review.
Two years later, in 2016 she returned to Johnson Banks, and has immediately made her mark on a series of projects for Brighton Festival, the University of Cambridge and the global rebrand of Action Against Hunger. She has already been back to her alma mater to share her progress with current students, and regularly attends talks and debates in London.

In her spare time she keeps her interest in craft alive screenprinting at the weekends and enrolling in letterpress printing courses, in between trips home to her beloved Barnsley.


Lizzie Schoon

Finance Director

Lizzie began her career as a Research Assistant for the Rhodes Professor of Race Relations at St Anthony’s College, Oxford. She moved into advertising to work at Boase Massimi Pollitt and Doyle Dane Bernbach during the glory days of 1980s British advertising. She finally switched to the design industry, where she worked as an Account Director at Smith & Milton and Coley Porter Bell. Key clients at this stage included Cadbury’s, Dulux and Tate and Lyle.

She then worked with Williams Murray Banks (now Williams Murray Hamm) during its formative years before moving to Johnson Banks as finance director.

In her spare time, Lizzie is still working on her topspin forehand, volunteers for the Royal Trinity Hospice and founded one of South London’s longest-running book clubs.